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Black Angus Steakhouse - Complaint

Hostess on phone for over 2 minutes while guests were waiting to be seated I left in total disappointment!
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 20.
1.0
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Website
#1404654
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We have visited the Brentwood CA Black Angus many times. My wife decided that she wanted to celebrate her birthday there. We made a reservation at 6:30 and we were seated promptly. Within the 1st 15 minutes we ordered our drinks, got bread and an appetizer in a timely...
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Company wrote 0 private or public responses to the review from Nov 19.
#1404084
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Black Angus Steakhouse - Shara bartender was extremely rude

Shara bartender was very angry that I asked why she gave 1/2 bottle of wine to another customer with an appetizer but would not do the same for me. She now makes it a point to ignore me, is very hostile, and sends the manager on duty to wait on me. She makes my experience very very uncomfortable. I have been coming here for years and never had a problem. Please address this.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 13.
1.0
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#1399924
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Black Angus Steakhouse - Lost my bday dinner coupon

I accidentally deleted the coupon from my email my birthday is 929 1963
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 08.
#1376568
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Unfortunately the once revered Black Angus Resturants have gone to complete *** After at least 6 attempts to enjoy a meal at one of your establishments, it is very apparent that our horrific experiences were not just a bad night. Last night was the last straw. Took our...
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Company wrote 0 private or public responses to the review from Oct 01.
1.8
I didn't like
  • Obviously horribly managed
  • Cold food
  • Servers running around like crazies unsatisfied customers
#1370434
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Black Angus Steakhouse - HORRIBLE MANAGER- RUDE & UNPROFESSIONAL

Manager ignors me at first. Almost impossible to place a simple to go order. I have to wait 25 minutes so I sit in the bar area. Crazy manager sends 2 different people over to me to ask me to go see the manager because she insistes I pay for my order NOW! I go to her, she ignors me again. This San Lorenzo location is the worst. The Dublin location is so much, so way better but a bit of a drive.
Company wrote 0 private or public responses to the review from Sep 30.
2.3
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Website
#1369858
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Black Angus Steakhouse - Miserable bday dinner

Waiter forgot my nephews dinner of 12 of us.took 24 min to get beer i ordered they never brought mudpie we ordered. staff said would sing happybday never did! Served our steaks w out potatoes!they came 14min after steaks!!
Company wrote 0 public responses to the review from Sep 30.
1.2
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Website
#1369813
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Black Angus Steakhouse - Complaint
I ordered delivery service last night through Postmates. I didn't get half my meal which was the twin lobster tails and loaded potato soup. I called restaurant to see maybe I can come pick it up but was told to call Postmates. Well Postmates credits me just 10 dollars...
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 16.
#1357229
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Black Angus Steakhouse - Not good

Black Angus Steakhouse - Not good
Soup tastes like it was scratched at the bottom of the pot prime rib was cut very thick and dry tasted like rubber
Company wrote 0 public responses to the review from Sep 16.
#1357112
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Contact Black Angus Steakhouse

Mailing Address:
Black Angus Steakhouses, LLC
13400 Riverside Drive, Suite 210
Sherman Oaks, California 91423
United States
Phone:
(818) 208-9903
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Black Angus Steakhouse Products and Services

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Black Angus Steakhouse - Not good food

Prime rib never chase it like that before I try happened on September the 14th 2018 probably around 945 10 p.m.
Company wrote 0 private or public responses to the review from Sep 16.
3.8
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Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
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Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1356857
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